Overview
At Silver Karigari, we are committed to ensuring that your jewellery reaches you safely and on time. Please read the following Shipping Policy to understand our shipping and delivery process.
1. Order Processing
- Orders are processed after successful confirmation of payment.
- Orders are generally dispatched within 1-2 business days.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has been dispatched, you will receive shipping and tracking information through your registered email address, phone number, or WhatsApp, where applicable.
2. Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
- Any applicable free-shipping offers will be clearly mentioned on the Website or during checkout.
- Additional charges may apply for special delivery requests or locations where applicable.
3. Delivery Time
Delivery timelines are estimates and may vary depending on the destination, courier availability, weather, public holidays, logistics disruptions, or other circumstances beyond our control.
4. Order Tracking
Once your order is shipped, we will provide a tracking number or tracking link where available.
You can use the tracking information to check the status of your shipment.
If your tracking information has not been updated for an extended period, please contact our customer-support team.
5. Delivery Address
Please ensure that your shipping address, PIN code, phone number and other delivery details are correct before placing your order.
Silver Karigari will not be responsible for delays or failed deliveries resulting from an incorrect or incomplete address provided by the customer.
If an order is returned because of an incorrect address, unsuccessful delivery attempts, or the recipient being unavailable, additional shipping charges may apply for re-delivery.
6. Delayed or Lost Shipments
Although we work with reliable delivery partners, occasional delays may occur because of circumstances outside our control.
If your order appears to be delayed or lost in transit, please contact us with your order number. We will coordinate with the relevant shipping partner and assist you in resolving the issue.
7. Damaged Packages
Please inspect your package carefully when it is delivered.
If the package appears damaged, opened or tampered with, please:
- Take photographs or videos of the package before opening it.
- Keep the original packaging and shipping label.
- Contact Silver Karigari as soon as possible with your order details and supporting photographs/videos.
This will help us investigate the issue with the delivery partner.
8. International Shipping
At present, Silver Karigari ships to [India only / selected international locations].
If international shipping is available, customers may be responsible for applicable customs duties, import taxes, local taxes or other charges imposed by the destination country.
Such charges are generally not included in the product price unless specifically stated.
9. Shipping Partners
Orders may be delivered through third-party courier and logistics partners selected by Silver Karigari.
Delivery timelines and tracking updates may depend on the respective courier partner.
10. Contact Us
For questions regarding shipping or delivery, please contact:
Silver Karigari
Website: www.silverkarigari.com
Email: silverkarigari07@gmail.com
Phone: +91 8882432142
Please include your order number when contacting us regarding an existing order.